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Secure B2b Ecommerce Platform
US (CA) based Pharmaceutical Manufacturing company selling FDA-approved novelty medicines through providers. The company focuses on innovative drug formulations and serves over 500 healthcare providers across North America, aiming to improve patient care through advanced pharmaceutical solutions
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Challenges
- Manual Legacy process requiring eFax of order and prescriptions by providers.
- Slow and manual process for fulfillment, tracking and shipment of the medicines
- No visibility into the shipment status for provider or patient
- No direct communication among Pharmacist, Provider and Patient
- Lack of visibility into key business and sales metrics for the Pharma Executives.
Solution
- Our team of 1 full time App Developer, and cloud engineer along with a tech lead (parttime)
- Developed, tested, verified and provisioned a secure, scalable and cloud ready
- B2B Ecommerce Platform providing workflow management for pharmacists, ecommerce experience for providers and full transparency for all parties including patient.
Result
- Improved Customer Acquisition - Ease of placing orders and reorders by provider and patients.
- Improved Employee EfficiencyFulfillment workflow management improved Pharmacist efficiency by over 20%
- Increased Revenue due to Patient Reorders - Increased speed to revenue by 15%
- Improved Provider and Patient Satisfaction - Direct messaging improved user satisfaction
Streamlining Onboardings
US (NJ) based Services Organization with over $100M in ARR and 450 employees in US and 1200 worldwide. Working with Fortune 100 companies among other clients.
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Challenges
- Time Consuming and Manual Onboarding Process (Client, Vendor etc.)
- No Centralized View of Data/Process
- Lack of visibility into current status
- Little Reusability and Error Control
- Low Productivity and Bad Employee Experience
- Email based requests and
- No Historic performance information
Solution
- Our team of 2 full time App Developer, and cloud engineer along with a tech lead
- Developed, tested, verified and provisioned a secure, scalable and cloud ready
- ERP solution including modules - Client, Partner, Vendor, Employee Management
Result
- Speed to Market - At least 50% faster idea-to- implementation (5 months)
- Better ROI Low cost on platform and services provides better ROI ($125-$200k initial implementation)
- Improved Operational Efficiency - $500K Savings in first year.
- Improved Employee/Customer Experience Onboarding Time saved - 30% Onboarding Effort saved - 50% Email follow-ups reduced - 80% Missed Deadlines reduced - 90%